Launching your own branded customer app is only the first step. Keeping it running smoothly is just as important. That’s why every White Label EPOSNOW Reward App from Inforox includes dedicated 7-day support, giving you access to expert help whenever you need it.
Whether you own a restaurant, café, takeaway, pub or retail business, our team is here to help you get the most from your reward app while ensuring your customers enjoy a reliable experience.
Below, we answer some of the most common questions about our White Label EPOSNOW App Support service.
What is White Label EPOSNOW App Support?
White Label EPOSNOW App Support is our ongoing support service for businesses using our ready-made white-labelled reward app.
Rather than simply launching your app and leaving you to manage everything yourself, we continue supporting you after your app goes live. Our team is available to answer questions, provide technical guidance and help you make the most of your reward app.
Is support available seven days a week?
Yes.
We know hospitality and retail businesses often operate throughout the week, including weekends. That’s why we provide support seven days a week, giving you peace of mind that help is available whenever you need it.
Whether you have a technical question or need advice about your app, our team is only a message away.
What can your support team help with?
Our support team can help with all aspects of your White Label Reward App.
This includes:
- EPOSNOW integration
- Loyalty rewards
- Smart Alerts
- Push notifications
- QR code rewards
- Customer accounts
- Technical troubleshooting
- General app guidance
If you’re unsure about anything, simply contact us and we’ll be happy to assist.
Will you help if I have a technical issue?
Absolutely.
If something isn’t working as expected, our team will investigate the issue and work with you to resolve it as quickly as possible.
Because we built the platform ourselves, you’re speaking directly to people who understand exactly how the software works.
Do you provide updates for the app?
Yes.
We continue maintaining the platform to help keep it reliable and compatible with the latest iOS and Android updates where applicable.
This helps ensure your customers continue enjoying the best possible experience while your business benefits from a stable and reliable platform.
Can you help me make the most of the app?
Yes.
We’re not just here for technical support. If you have questions about loyalty rewards, Smart Alerts, promotions or customer engagement, our team can help you understand how to get the best results from your reward app.
Our goal is to help you build stronger customer loyalty while making full use of the features included with your app.
Why is ongoing support important?
A customer reward app quickly becomes part of your everyday business.
Having access to expert support means you can spend less time worrying about technology and more time focusing on your customers.
Whether you need help with a question, advice on using a feature or assistance with your EPOSNOW integration, our support team is here to help throughout the week.
Why choose Inforox?
At Inforox, we believe launching your app is only the beginning of our relationship.
Unlike many providers, we continue supporting your business after your app goes live. Our team understands both the White Label Reward App and its EPOSNOW integration, allowing us to provide practical advice, technical assistance and ongoing support whenever you need it.
Get Support You Can Rely On
Choosing a White Label EPOSNOW Reward App isn’t just about launching a branded mobile application. It’s about choosing a technology partner that will continue supporting your business after launch.
With 7-day support, direct EPOSNOW integration and a proven white-label platform, Inforox helps businesses deliver a reliable experience for their customers while giving owners confidence that expert help is always available.
If you’d like to learn more about our White Label EPOSNOW Reward App or our support service, complete our online contact form at https://www.inforox.com/contact-us/. One of our team will be happy to answer your questions, explain how the platform works and help you get started.
