Launching a branded customer rewards app is a fantastic way to increase customer loyalty, encourage repeat business and strengthen your brand. However, choosing the right software isn’t just about the features your app includes. It’s also about knowing there’s an experienced team available whenever you need help.
At Inforox, every White Label EPOSNOW Reward App includes 7-day support. We don’t simply launch your app and leave you to manage it alone. Instead, we continue supporting your business long after your app is live, giving you the confidence that expert help is available throughout the week.
Below, we’ve answered some of the most common questions about Inforox’s 7-day support service.
Why does Inforox provide 7-day support?
We understand that restaurants, cafés, pubs, takeaways and retailers don’t stop trading at the weekend.
For many businesses, Saturdays and Sundays are the busiest trading days of the week. If you have a question about your reward app or need assistance during those times, waiting until Monday simply isn’t practical.
That’s why Inforox provides 7-day support, ensuring our customers have access to knowledgeable assistance whenever they need it.
What does Inforox’s 7-day support include?
Our support service covers every aspect of your White Label EPOSNOW Reward App.
Whether you need help understanding a feature or have a technical question, our team is here to help.
Support includes:
- EPOSNOW integration guidance
- Loyalty programme assistance
- Smart Alerts
- Push notifications
- QR code rewards
- Customer account support
- Technical troubleshooting
- General advice and guidance
Our aim is to make sure you always feel supported while using your reward app.
Will I speak to people who understand the app?
Yes.
One of the biggest advantages of choosing Inforox is that you’re supported by the team behind the platform.
Because we understand exactly how the White Label EPOSNOW Reward App and its EPOSNOW integration work, we can provide practical advice and resolve issues quickly without passing you between multiple departments.
What if I need help after my app has launched?
That’s exactly what our support service is for.
Many software providers focus on getting your app live, but we believe the relationship starts after launch.
Whether your app has been live for a few days or several years, our team remains available to answer questions, provide guidance and help keep everything running smoothly.
Why is ongoing support important?
Your reward app becomes part of your everyday business.
Customers rely on it to collect loyalty points, redeem rewards and receive exclusive offers. Having expert support available means you can focus on your customers while knowing help is available if you ever need it.
Our 7-day support gives business owners peace of mind that they won’t be left dealing with technical questions alone.
Why do businesses choose Inforox?
Businesses choose Inforox because we combine a proven White Label EPOSNOW Reward App with reliable ongoing support.
Instead of simply supplying software, we build long-term relationships with our customers by providing expert advice, technical assistance and responsive support throughout the week.
It’s this commitment to customer service that makes Inforox a trusted technology partner for hospitality and retail businesses across the UK.
Get Started with Inforox
When you choose a White Label EPOSNOW Reward App from Inforox, you’re choosing much more than a branded mobile application. You’re choosing a team that’s committed to supporting your business every step of the way.
If you’d like to learn more about our White Label Reward App or our 7-day support service, we’d be happy to help.
Simply complete our online contact form at https://www.inforox.com/contact-us/ and one of our team will get in touch to discuss your business, answer your questions and explain how Inforox can help you launch a professionally branded EPOSNOW Reward App backed by dependable 7-day support.
